Privacy Policy for GateVue

Effective date: October 13, 2025

GateVue ("we", "us", or "our") provides a visitor management system that helps organizations manage visitor check-ins, access control, and related security logs. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights you have regarding that information.

1. Who we are

GateVue is owned and operated by Emmvee Technologies Private Limited. If you have questions about this policy or our data practices, contact us at support@emmveetechnologies.in.

2. Information we collect

We collect the following categories of information in connection with the use of GateVue:

• Visitor information: full name, phone number, email address, organization, purpose of visit, host/employee visited, check-in/check-out timestamps, and optional photo or ID details (if captured).
• Employee / host information: name, contact details, department or location, and employee ID where applicable.
• Device and usage data: device type, operating system, app version, IP address, crash reports, and analytics data to help us improve the app.
• Location data: approximate location inferred from IP (or precise GPS only if you explicitly enable location features in-app).
• Camera and storage access: if you permit, we access the camera or photo gallery to capture visitor photos or upload ID documents.
• Cookies and tracking: for the web version, we use cookies and similar technologies to provide and secure our services.

3. How we collect information

Information is collected directly from you when you enter it into the app or web portal (for example during visitor check-in), from your device (camera, location), and automatically via analytics and logging systems.

4. Purposes for which we use information

We use the data we collect for the following purposes:

• To register and manage visitor check-ins and check-outs and maintain security logs.
• To notify hosts or security personnel when visitors arrive.
• To store visitor photos and ID scans when required for identity verification or compliance.
• To provide, maintain, secure, and improve the app and detect abuse or fraudulent activity.
• To comply with legal obligations and respond to lawful requests.
• To communicate with users about account or service changes and support requests.

5. Legal bases for processing (where applicable)

Where required by law (e.g., GDPR), we rely on the following legal bases to process personal data:

• Performance of a contract (e.g., providing visitor management services).
• Compliance with legal obligations (e.g., retention of security logs).
• Legitimate interests (e.g., security, fraud prevention, product improvement).
• Consent, where explicitly requested (e.g., storing ID images where consent is required).

6. Sharing information

We may share personal information in the following circumstances:

• With your organization: Visitor records are typically accessible to the organization that uses GateVue for their premises and to designated hosts and security staff.
• Service providers: Third-party vendors who perform services on our behalf (cloud hosting, analytics, email/SMS delivery, payments). Typical providers include: Firebase.
• Legal and safety: When required by law or to protect the rights, property, or safety of GateVue, our users, or others.
• Business transfers: If GateVue is sold, merged, or otherwise involved in a business transaction, user data may be transferred as part of that transaction.

7. Data retention

We retain personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by organization configuration and legal/regulatory requirements. If you are a data subject and want a specific retention period enforced, contact us at support@emmveetechnologies.in.

8. Your rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Obtain a copy of your data in a machine-readable format (data portability).
• Object to or restrict certain processing activities.

To exercise any of these rights, contact us at support@emmveetechnologies.in. We may need to verify your identity before fulfilling requests. If you are a resident of a jurisdiction with a supervisory authority (e.g., EU), you may also lodge a complaint with the relevant data protection authority.

9. Security

We use administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful loss, access, or disclosure. However, no method of transmission or storage is 100% secure. If we learn of a breach affecting personal information, we will follow applicable legal requirements regarding notification.

10. Minors

GateVue is not intended for use by children under the age of 13 (or higher age as required in your jurisdiction). We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a minor, please contact us at support@emmveetechnologies.in.

11. Cookies and tracking technologies

For the web version, we and our third-party partners use cookies, web beacons, and similar technologies to operate the site, provide analytics, and deliver functionality. You can manage cookie preferences through your browser settings. For mobile, equivalent technologies (e.g., device identifiers) may be used.

12. Third-party links and services

Our service may contain links to third-party websites or integrate third-party services (e.g., map providers, identity verification, or analytics). These third parties have their own privacy policies and practices which we do not control. Please review their policies before providing personal information.

13. International transfers

We may process and store personal information in data centers located in different countries. If we transfer personal data across borders, we will take steps to ensure appropriate safeguards are in place in compliance with applicable law.

14. Changes to this Privacy Policy

We may update this policy from time to time. If we make material changes, we will post the updated policy with a new effective date and, where appropriate, notify users (for example, via email or in-app notice).

15. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or the data we hold, contact:

Emmvee Technologies Private Limited
Email: support@emmveetechnologies.in

This Privacy Policy was last updated on October 13, 2025.